I met this group, after submitting an RFQ on Alibaba. I was looking for garden accessories to add to my current line of products. They became aware that I was also searching for a good factory to manufacture my main line of product, and convinced me that they could, with the cooperation of a second factory, produce high quality product. I put my faith in them, sent the required $3000 USD fee for A. drawings B. molds and C. 1 sample of each model, all of which would be my company's property after payment.
This all started in mid-November, and they assured me that samples would be ready to ship by late December.
Early February, after numerous delays and excuses, the samples we ready. I asked that they hold on to the samples, as another trip to China was planned for mid February.
Samples were so poor, that I could not use them for any public display, received the drawings, but, they have refused to ship my molds on to my new factory.
BEWARE OF THESE PEOPLE.
Quotes from the owner bellow.
Phản hồi từ nhà cung cấp:
Hello Steven.First, about the quality of the samples, you went to our partner factory first, and there you also said you were satisfied with the samples. Otherwise we wouldn't have sent you the sample.
Second, this is the order note: $3000 to include all tooling, 1 sample each of 5 models, the cost of shipping in China, and that True North Treestands will own all 3D and 2D drawings, which will be forwarded. drawings, which will be forwarded upon payment. There is no mention of molds, we have already fulfilled our obligations according to the ECI order contract, and we are not only interested in the $3000 for this sample. We are looking for a long term partner. But this gentleman means that he doesn't want to spend a penny to get the samples and the drawings and the molds. Of course we would not agree to him.
Thirdly, after he got the samples and drawings, he immediately initiated a refund request, we felt cheated, which proved that he didn't want to spend a penny to get these things.
28 Mar 2024